Kreins Psychological Services will be opening its practice to in-person appointments starting July 1, 2020. We understand there is a need for in-person therapy sessions, but we will be requiring precautions to keep the psychologists and clients safe during this worldwide pandemic.

The following are safety measures we will be implementing:

  • Both the therapist and the client will be required to wear a mask.  If you do not have one, we will provide one for you.

  • All surfaces (inducing the couch which is covered in plastic) will be wiped down between sessions.  A disinfectant spay will also be used to spray the air.

  • We will be taking temperatures with an infrared, non-contact thermometer.  If you have a fever, you will be asked to reschedule.  This will also apply to the therapists.

  • Please stay home if you are sick.  We will be doing the same.

  • We ask that you sit at the far end of the couch, to ensure a six-foot distance from the therapist.

  • There will be a HEPA air purifier running in the office at all times.

  • We will not be providing any handshakes or hugs.

  • We will open and close any doors.

Even with these measures, we cannot ensure that our environment is COVID-19 free.  Please proceed at your own risk and with your best judgement.  

We will still be providing telehealth (video) sessions for those who prefer or require this.  At this time, Medicare is covering telehealth for all participants indefinitely.  BCBS is covering it for everyone until July 31, 2020.  This may be extended for some BCBS plans.  Please call and check with your individual plan.

The Client Portal can be accessed here.  

New patients, please email to get access to the portal.

We are now doing telehealth through our Portal.

Call 469-519-2705 with any questions
Serving Plano, Allen, Frisco, McKinney and surrounding areas

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The Atrium

1333 W. McDermott

Suite 150

Allen, TX 75013

Phone: 469-519-2705

Fax: 469-519-1009